FAQ

• What is BrandedModa?

We are an online reseller of authentic luxury items based out of Los Angeles, California. We have been selling only authentic luxury products for over 15 years. You can read more about our company here.

• Are the items sold on BrandedModa replicas or authentic?

Every item on our website is 100% authentic and backed by our money back guarantee. Each item is meticulously inspected on site, then is additionally authenticated by Entrupy, the leading designer authentication service. Upon passing all inspections, the product is then listed for sale on our website. We are proud to be an Entrupy Verified Seller, and for added assurance, a Certificate of Authenticity is available for purchase with each item.  Learn more about authenticity here.

• Where can I see testimonials about your company and products?

We are committed to providing authentic luxury items at an affordable price with exceptional customer service. We have sold over 5,000 luxury products in our stores on eBay, Poshmark, Mercari, and Vestiaire Collective.

• What is your return policy?

If you are not satisfied with your order, we offer free returns for any reason for up to 30 days after delivery, as long as the item is in the original condition. View our full shipping policy here.

• What is your shipping policy?

We offer free shipping on all orders to the United States. All orders are shipped within one business day. View our full shipping policy here.

• Are the images on your website of the actual items listed for sale?

Yes, all images are taken in our studio. The images you see are of the exact item you will receive if you place an order. Additional images can be provided if requested.

• Will tax be collected on my order?

Tax is only collected for orders that are delivered in California. Orders delivered to all other states will not incur a sales tax.

• Which payment methods do you accept?

We accept a wide variety of payment methods to ensure you have the payment option you need to complete your purchase. Below is the list of accepted payment methods:

• • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Meta Pay
• How can I contact you if I have a question about a product or order?

You may email us at info@brandedmoda.com or via our contact form here. We usually reply within 8 hours.